Company Role: Company President and Community Manager

Favorite quote: “It’s like everything in football – and life. You need to look, you need to think, you need to move, you need to find space, you need to help others. It’s very simple in the end.” – Johan Cruyff”

Favorite Podcasts/Books? Podcast – The Michael Knowles Show and Shameless Popery, Books – All Creatures Great and Small, James Herriot – Man’s Search for Meaning, Viktor Frankl – The 35 Doctors of the Church, Fr. Christopher Rengers, OFM Cap.

Archetype:  Mediator/Counselor

What is something home owners have to deal with that you want to fix? I enjoy helping educate members and boards regarding their roles in the community and how they support each other to achieve positive solutions for their associations.

What do you do at Coventry? President of the company, manage Associations as well as supervise the HOA Managers. Work with difficult situations in the HOAs that we serve and help them come up with the best solutions for their members and communities

What are your credentials/past experience, for working in your position? CMCA, AMS, PCAM,

What do you like about working at Coventry? Positive atmosphere and great people with integrity and passion for the communities they serve.

What’s your background? Counseling, managing HOA associations, father and husband, coaching.

What do you enjoy doing when you are not working? Spending time with my family, working in the yard, fishing, coaching and playing soccer.

What are the values that drive you? Faith, Honesty, Kindness

Company Role: Vice President

Favorite quote: “Do not be afraid. Do not be satisfied with mediocrity. Put out into the deep and let down your nets for a catch.” – JPII

Favorite Podcasts/Books? Kristin Lavransdatter by Sigrid Undset; A Wrinkle in Time by Madeline L’Engle; To Kill a Mockingbird by Harper Lee

Archetype: Survivor-never gives up and always pulls through

What is something home owners have to deal with that you want to fix? Well, I deal mostly with the financial side of things. I love it when I can help someone who is behind in their assessments get on a payment plan and get out of debt.

What do you do at Coventry? As one of its founders, I know just about every aspect of the business. I do a lot of business development. However, my main focus is the administrative/financial side. I put the processes in place and implement them with the entire team. When there’s a financial question, I’m the go to person.

What are your credentials/past experience, for working in your position? My degree is in math and education. Funny, somehow I ended up in HR for several years, focusing on organizational development. I eventually went out on my own and started a few different companies. Coventry Group was a much grander endeavor than the others.

What do you like about working at Coventry? I love everyone who works there. We laugh everyday. We all care about the people and communities that we work with. Having common values really makes the place hum.

What’s your background? I grew up in Northern Virginia, went to James Madison University, got married and moved to Winchester. Mark & I have eight children, all of whom we have homeschooled (still do!) It’s a bit of a challenge with working as much as I do, but we make it work. Life is quite an adventure.

What do you enjoy doing when you are not working? Spending time with Mark and the kiddos, reading, crafts, cooking.

What are the values that drive you? Honesty, integrity, kindness, and perseverance

Company Role: Community Manager

Favorite quote: “Why worry?  There should be laughter after pain, there should be sunshine after rain, these things will always be the same.  So, why worry now?”  – Dire Straits

Favorite Podcasts/Books? Brad Thor Novels, Old Travis McGee Novels and Earnest Hemingway’s Old Man and the Sea.

Archetype: I am a “pleaser” I try to solve everyone’s problems

What is something homeowners have to deal with that you want to fix? Misunderstanding by homeowners as to what a professional HOA Company does for the Community they serve.

What do you do at Coventry? I manage 14 Communities and am a constant ray of whistling sunshine in the office!

What are your credentials/past experience, for working in your position? I have a B.S. in Property Management from VA Tech, my CMCA and my AMS and am working towards my PCAM designation.

What do you like about working at Coventry? Coventry Group is a very family oriented company with a positive outlook and encouraging atmosphere.  We are all facing the same obstacles and Mark & Beth’s understanding of this business from the ground up provides them with an empathetic and supportive incite into every position in this Company.  It’s a true pleasure to work for Coventry Group.

What’s your background? Raised in the Shenandoah Valley.  Attended VA Tech.  I love this area and am happy to have lived here all of my life.

What do you enjoy doing when you are not working? I enjoy spending time on the Outer Banks with my wife, our 6 children, our parents and my dog Hattie.

What are the values that drive you? I think everyone should be treated fairly.  I hope to be a positive influence on my children and I strive to be a kind person to everyone I meet.

Company Role: Community Manager

Favorite quote: Life is 100% attitude so pick a good one!

Favorite Podcasts/Books? Mysteries and Thrillers

What is something home owners have to deal with that you want to fix? I would like for my home owners to know and understand what the HOA is responsible for and how I can assist them in building the community and environment they strive for.

What do you do at Coventry? I manage 9 communities of which 4 are 55 and older communities.  My time is spent talking with community members regarding their concerns, attending and preparing reports necessary for Board Meetings, monthly inspections and violation reports, and monitoring financial reports and contracts.

What are your credentials/past experience, for working in your position? Most recently I worked in hotel management and loved meeting guests, working with our team to provide the best experience for our guests and being creative in finding resolutions to challenges.

What do you like about working at Coventry? This is the best work environment I have experienced and could hope for.  We are truly a team that works together to support each other and Coventry Group.  The owners show how much they appreciate the team every day with little and big gestures.  I am blessed to work with owners who are just as passionate about people and their experiences as I am.

What’s your background? I’m originally from Lynchburg, VA and moved to Northern Virginia for my first “big girl” job.  I met my husband of 36 years and we slowly moved west and have landed in Stephens City.  We have a son, daughter and a grand daughter who make our life complete.

What do you enjoy doing when you are not working? Reading, planning trips and events, cooking and floating on the lake.

What are the values that drive you? Open mindeness, compassion and loyalty

Company Role: Community Manager

Favorite quote: Always stay humble and kind.

Favorite Podcasts/Books? The Help, Water for Elephants and The Outsiders

Archetype:  Peace maker and Caregiver.

What is something home owners have to deal with that you want to fix? Many owners buy a home that is in a homeowners association and do not understand what an HOA is.  I would like for this to change and for them to understand that they are the HOA and by buying a home in an HOA, there are certain rules and regulations they need to follow, dues assessments to be paid and that their input matters.

What do you do at Coventry? I currently manage 11 HOA’s in Winchester and Stephens City.  As a Community Manager, I am the main contact for the homeowners of the communities I manage. Part of my job is to conduct monthly community inspections, send violation letters to homeowners not in compliance, and to answer questions and concerns of all the members in the HOA. I work closely with the HOA boards and keep them informed of what is going on in their community via reports, emails and phone calls.

What are your credentials/past experience, for working in your position? I became active in Community Management when I moved to Winchester in 2001. I was the Secretary of my HOA for 2 years and was elected President and served for 8+years. After 23 years as a daycare provider, I got a job at a local management company where I took my skills to a new level. I have my CMCA certification and will continue on towards my AMS.

What do you like about working at Coventry? What’s there not to like? My co-workers are friendly, helpful and knowledgeable. The atmosphere is calm and welcoming. There is always chocolate in the candy jar and something sweet in the kitchen. Mark and Beth are great at managing their employees and they are very good at making us all feel appreciated.

What’s your background? I have been married for 28 years and I have 3 beautiful daughters. I have lived in Winchester for 17 years in a small HOA on the outskirts of the county and love it here.

What do you enjoy doing when you are not working? I enjoy working in the yard and spending time with my family.

What are the values that drive you? Family, loyalty, understanding and commitment

Company Role: Office Manager

Favorite quote: “Everyday may not be good but there is something good in everyday”

Favorite Podcasts/Books? Don’t Sweat the Small Stuff and It’s all Small Stuff, Tears We Cannot Stop and My Soul to Keep

Archetype:  Caregiver

What do you do at Coventry? Answering the phone, invoicing, bank reconciliation, receive/process mail any thing deemed necessary by the boss.

What are your credentials/past experience, for working in your position? 40+ years of customer service including retail, banking and food service.

What do you like about working at Coventry? Coventry is a family owned business and believes in family first; if I need to take off of work they are quite understanding and caring.

What’s your background? I was born in Washington DC. I have two daughters 30 and 33 I am very proud of their accomplishments and they make me look like a great MOM. I love traveling and learning the history of people and places.

What do you enjoy doing when you are not working? When I am not working I am walking my daughters dogs, going to church and listening to great music.

What are the values that drive you? I strongly believe it takes a village to raise a child and that they are our future , let them lead the way.