Middletown Place Community Association

How to Set Up an Account with Alliance Bank

For printable instructions, click here

Use the following information for your Management Company ID and Association ID: Mgmt. ID – 6794  Assn. ID – MPC

CREATING A USER ACCOUNT

To retain payment history and schedule payments, a user account in the online payment system is required.

  • Select “Setup Account” under the New Users section on the account login page
  • Fill in all required fields including First Name, Last Name, Email, Phone #
  • Create a password
  • Select your security questions and answers
  • Read and accept the website Terms and Conditions and select “Setup Account”
ADDING A PROPERTY

To add or delete property information and to schedule or make one time payments from your user account.

  • Select “My Properties” from the home page dashboard or Menu dropdown
    • Properties can also be added from the Setup Scheduled Payments page by selecting “+ Add a Property” under the Select a Property section
  • Fill in the Management Company ID, Association ID and Property Account Number for the property. Use the following information for your Management Company ID and Association ID: Mgmt. ID – 6794  Assn. ID – MPC 
  • Create a nickname for the property (if desired)
  • Select “Add Property”
ADDING A PAYMENT METHOD

To add or delete payment information to schedule or make one time payments from your user account.

  • Select “Payment Methods” from the home page dashboard or Menu dropdown
  • Payments can also be added from the Setup Scheduled Payments page by selecting “+ Add a Payment Method” under the Select a Payment Method section
  • Select Checking or Savings account and fill in the Name, Routing # and Account #
  • Select “Add Payment Method”
SETTING UP A SCHEDULED PAYMENT

To setup recurring or scheduled payments from your account.

  • Select “Setup Scheduled Payments” from the home page dashboard or Menu dropdown
  • Select or Add the property you want to schedule a payment for
  • Select or Add the payment method to use
    • Note: Scheduled payments can only be done via eCheck
  • Enter the fixed payment amount
    • Note: Please ensure the payment amount is sufficient to keep your property account current
  • Select the payment frequency
    • Note: Payment frequency options are defined by your property management company
  • Select the first scheduled payment date and a scheduled end date (if desired)
    • Note: In most cases, payments will process within 1-2 business days of the scheduled payment date but may take up to 4 business days to be
  • Select “Review Payment”
  • Confirm your payment details are correct and select “Authorize and Submit”
  • You can view your most recent paid and next scheduled payment on the home page dashboard
    • Note: You will receive email notification upon scheduling a new payment as well as a courtesy reminder 10 days prior to the date of the scheduled payment
MAKING A ONE TIME PAYMENT

To make a one time payment from your account.

  • Select “Make Payment” from the home page dashboard or Menu dropdown
  • Select or Add the property you want to make the one time payment for
  • Select or Add the payment method to use
    • Note: One Time payments can only be made via eCheck. To make a credit card payment please follow the Making a Debit or Credit Card Online Payment instructions below
  • Enter the desired payment amount
  • Select the desired payment date
    • Note: Payments must be received by 4:00pm PST to begin processing on the same day as the payment In most cases, payments will process within 1-2 business days of the payment date but may take up to 4 business days to be completed.
  • Select “Review Payment”
  • Confirm your payment details are correct and select “Authorize and Submit”
  • You can view your most recent paid and next scheduled payment on the home page dashboard
    • Note: You will receive email notification upon scheduling a new payment as well as a courtesy reminder 10 days prior to the date of the scheduled payment
MAKING AN ECHECK ONLINE PAYMENT WITHOUT AN ACCOUNT

To make a one time eCheck payment outside of your account for a property.

  • Select “eCheck Payment” under the One Time Payment section on the account login page
  • Fill in all required fields including First Name, Last Name and Email
  • Fill in the Management Company ID, Association ID and Property Account Number for the property. Use the following information for your Management Company ID and Association ID: Mgmt. ID – 6794  Assn. ID – MPC
  • Accept the website Terms and Conditions and select “Continue to Payment Information”
  • Select Checking or Savings account and fill in the Name, Routing # and Account #
  • Enter the desired payment amount
  • One time eCheck payments made outside of your account can only be scheduled for today
    • Note: Payments must be received by 4:00pm PST to begin processing on the same day as the payment In most cases, payments will process within 1-2 business days of the payment date but may take up to 4 business days to be completed.
  • Select “Review and Finalize Payment”
  • Confirm your payment details are correct and select “Authorize and Submit”
    • Note: You will receive email notification upon submitting your payment

Click here to pay by eCheck

MAKING A DEBIT OR CREDIT CARD ONLINE PAYMENT

To make a one time payment for a property using Visa®, MasterCard®, American Express® or Discover®.

  • Select “Debit/Credit Card Payment” under the One Time Payment section on the account login
  • Confirm notification of third-party processing and associated fees by selecting “Proceed”
  • Fill in the Management Company ID, Association ID, Property Account Number and Email to search for the property. Use the following information for your Management Company ID and Association ID: Mgmt. ID – 6794  Assn. ID – MPC 
  • If multiple properties are displayed, select the property to make a payment for
  • Fill in required fields including First Name, Last Name, Email and Mobile Phone
  • Create a 4-digit pin number and select “Continue”
  • Enter Payment Amount and select “+ Add a Payment Method”
  • Fill in required fields including Cardholder Name, Card Number, Expiration Date and Zip Code
  • Select “Save Payment Method”
  • Enter CVV and select “Next – Review Payment”
  • Confirm payment total including the associated fees and select “Confirm”
    • Note: You will receive email notification upon submitting your payment
Coventry Group Community Management

2045 Valley Avenue, Suite 100,
Winchester, VA 22601
540-535-0816

Monday-Friday
8:30 a.m. – 5:00 p.m.

© Coventry Group Community Management | Association Management in VA
All Rights Reserved | Website: www.coventrygrp.com | Sitemap