Surrey Square Townhouse Association
About Your HOA
Coventry Group is responsible for financial administration for the Association and for the administration and maintenance of the common areas and facilities of the community.
If you have any questions or concerns, please contact us at 540-535-0816 Monday through Friday 9:00 a.m. to 5:00 p.m. or email us.
You can also visit us at our office at 2045 Valley Avenue, Suite 100 in Winchester, Virginia
Please mail all correspondence except for assessment payments to:
Coventry Group Community Management, Inc.
P.O. Box 2580
Winchester, VA 22604
Homeowner Assessment Fees
The annual assessment fee for the Association is $180.00. Invoices are mailed in December for the following fiscal year. Payments are due January 1st. There are several flexible payment options here including automatic withdrawal from your checking account, credit card payments and paying by check. Please call our office to discuss your options.
Please send all payments to:
Surrey Square Townhouse Assoc.
c/o Coventry Group Processing Center
P.O. Box 96416
Las Vegas, NV 89193-6416
Payments not received by the due date will be subject to finance charges and enforcement procedures of the Association which can include placing a lien on the home or seeking a personal judgment for the amount owed.
Changes to the exterior of your home or lot must be approved in advance by the homeowners association board. Surrey Square’s Architectural Request Form can be obtained here. Homeowners are advised to submit applications well in advance of any planned improvements in order to allow adequate time for review.
Stephens City provides a weekly curbside service for trash collection on Wednesdays. There is no charge for this service. Garbage and refuse is to be placed in sealed containers or trash bags at a convenient location 7:00 a.m. on the day of pick up and no earlier than 4:00 p.m. the day before collection. Recyclables are collected at the same time and should be placed within the identified Town Recycle Bin. Please contact Stephens City if you have any questions or concerns.
Lawn Care, LANDSCAPING AND GENERAL MAINTENANCE
All homeowners are responsible for maintaining their own yards including landscaping and general maintenance. Common area landscaping, including mowing, is provided by the association. If you have any concerns about this service, please contact your community manager.
Snow removal on the roads is done by VDOT. The Association will clear the parking lots. Homeowners are responsible for keeping their own sidewalks clear. If you have any questions, please contact your community manager.
Deed of Dedication and Bylaws
All HOA’s are governed by a Deed of Dedication, Bylaws and other supporting documents. These are legal and binding documents. They provide an explanation of the rules and regulations that the homeowners agree to adhere to upon purchasing their home. You can find all governing documents for Raven Oaks here.
Budget & Annual Meeting Minutes
Your Association’s budget and meeting minutes are for HOA members only. Log in to your Owner Access Portal to obtain these documents.
Virginia Property Owners Complaint Resolution Process
Pursuant to Virginia state law, all homeowners associations must maintain a system to respond to complaints directed to the HOA. A complaint form which includes an explanation of the complaint process can be found here. If after following this procedure, you are still unsatisfied, you must appeal to the state Common Interest Community Board.
Change of Address
Please notify Coventry Group if you relocate but do not sell your home. You can update your information through your Owner Access Portal or you can Contact Us. This assures that you will receive all pertinent information relating to the HOA.