About Your HOA

Cross Creek  Village

Homeowners Association, Inc.

Management Services

Coventry Group is responsible for financial administration for the Association and for the administration and maintenance of the common areas and facilities of the community.

If you have any questions or concerns, please contact us at 540-535-0816 Monday through Friday 9:00 a.m. to 5:00 p.m. or email us.

You can also visit us at our office at 2045 Valley Avenue, Suite 100 in Winchester, Virginia

Please mail all correspondence except for assessment payments to:

Coventry Group Community Management, Inc.
P.O. Box 2580
Winchester, VA 22604

Homeowner Assessment Fees

The annual assessment fee for the Association is $ 1,759.80. Payments are due in 4 equal installments of $439.95  payable January 1, April 1st, July 1st,  and October 1st. There are several flexible payment options here including automatic withdrawal from your checking account, credit card payments and paying by check. Additionally, you can set up a different payment plan that works best with your finances. Please call our office to discuss your options.

Please send all payments to:

Cross Creek HOA
c/o Coventry Group Processing Center
P.O. Box 96416
Las Vegas, NV 89193-6416

Payments not received by the due date will be subject to finance charges and enforcement procedures of the Association which can include placing a lien on the home or seeking a personal judgment for the amount owed.

Home Modifications

Changes to the exterior of your home or lot must be approved in advance by the homeowners association board.  Homeowners are advised to submit applications well in advance of any planned improvements in order to allow adequate time for review. Beginning modifications before receiving written approval may result in fines from your association

Community Center

Use of the community center is reserved for homeowners. Please follow the rules for usage and obtain a reservation well in advance of your activity.

Trash Pickup and recycling

Trash Service is provided by D&D Trash Service.  Trash Service is on Fridays.  The trash will be picked up not before 7:00 A.M.  All trash will  be picked up no later than 6:00 P.M.  All complaints concerning trash service should be directed to your Community Manager.

Lawn Care and LANDSCAPING

Lawn Care is included in your HOA quarterly assessment.  The contractor is Advantage Lawn Care. Any changes to your lot must be approved by the Board of Directors and the Landscaping Committee.  If you have any questions do not hesitate to contact your community manager.

Snow Removal

Snow removal for is done by Advantage Property Management, except for Heritage, which is a public street plowed by VDOT. Plowing of the driveways and streets as well as the shoveling of walkways begins at 3 inches of snow. If there is less than 3 inches of snow fall, the homeowner is responsible for the shoveling. If you have concerns about the snow, please contact your Community Manager.

Deed of Dedication and Bylaws

All HOA’s are governed by a Deed of Dedication, Bylaws and other supporting documents. These are legal and binding documents.  They provide an explanation of the rules and regulations that the homeowners agree to adhere to upon purchasing their home. 

Budget & Annual Meeting Minutes

Your Association’s budget and meeting minutes are for HOA members only. Log in to your Owner Access Portal to obtain these documents.

Virginia Property Owners Complaint Resolution Process

Pursuant to Virginia state law, all homeowners associations must maintain a system to respond to complaints directed to the HOA. Cross Creek’s complaint form and an explanation of the complaint process will help you through the process. If after following this procedure, you are still unsatisfied, you must appeal to the state Common Interest Community Board.

Change of Address

Please notify Coventry Group if you relocate but do not sell your home. You can update your information through your Owner Access Portal or you can Contact Us. This assures that you will receive all pertinent information relating to the HOA.

Coventry Group Community Management

2045 Valley Avenue, Suite 100,
Winchester, VA 22601
540-535-0816

Monday-Friday
8:30 a.m. – 5:00 p.m.

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