Autumn Glen-Frederick County Virginia HOA
How to Set Up an Account with Alliance Bank
For printable instructions, click here
Use the following information for your Management Company ID and Association ID: Mgmt. ID – 6794 Assn. ID – AUT
CREATING A USER ACCOUNT
To retain payment history and schedule payments, a user account in the online payment system is required.
- Select “Setup Account” under the New Users section on the account login page
- Fill in all required fields including First Name, Last Name, Email, Phone #
- Create a password
- Select your security questions and answers
- Read and accept the website Terms and Conditions and select “Setup Account”
ADDING A PROPERTY
To add or delete property information and to schedule or make one time payments from your user account.
- Select “My Properties” from the home page dashboard or Menu dropdown
- Properties can also be added from the Setup Scheduled Payments page by selecting “+ Add a Property” under the Select a Property section
- Fill in the Management Company ID, Association ID and Property Account Number for the property. Use the following information for your Management Company ID and Association ID: Mgmt. ID – 6794 Assn. ID – AUT
- Create a nickname for the property (if desired)
- Select “Add Property”
ADDING A PAYMENT METHOD
To add or delete payment information to schedule or make one time payments from your user account.
- Select “Payment Methods” from the home page dashboard or Menu dropdown
- Payments can also be added from the Setup Scheduled Payments page by selecting “+ Add a Payment Method” under the Select a Payment Method section
- Select Checking or Savings account and fill in the Name, Routing # and Account #
- Select “Add Payment Method”
SETTING UP A SCHEDULED PAYMENT
To setup recurring or scheduled payments from your account.
- Select “Setup Scheduled Payments” from the home page dashboard or Menu dropdown
- Select or Add the property you want to schedule a payment for
- Select or Add the payment method to use
- Note: Scheduled payments can only be done via eCheck
- Enter the fixed payment amount
- Note: Please ensure the payment amount is sufficient to keep your property account current
- Select the payment frequency
- Note: Payment frequency options are defined by your property management company
- Select the first scheduled payment date and a scheduled end date (if desired)
- Note: In most cases, payments will process within 1-2 business days of the scheduled payment date but may take up to 4 business days to be
- Select “Review Payment”
- Confirm your payment details are correct and select “Authorize and Submit”
- You can view your most recent paid and next scheduled payment on the home page dashboard
- Note: You will receive email notification upon scheduling a new payment as well as a courtesy reminder 10 days prior to the date of the scheduled payment
MAKING A ONE TIME PAYMENT
To make a one time payment from your account.
- Select “Make Payment” from the home page dashboard or Menu dropdown
- Select or Add the property you want to make the one time payment for
- Select or Add the payment method to use
- Note: One Time payments can only be made via eCheck. To make a credit card payment please follow the Making a Debit or Credit Card Online Payment instructions below
- Enter the desired payment amount
- Select the desired payment date
- Note: Payments must be received by 4:00pm PST to begin processing on the same day as the payment In most cases, payments will process within 1-2 business days of the payment date but may take up to 4 business days to be completed.
- Select “Review Payment”
- Confirm your payment details are correct and select “Authorize and Submit”
- You can view your most recent paid and next scheduled payment on the home page dashboard
- Note: You will receive email notification upon scheduling a new payment as well as a courtesy reminder 10 days prior to the date of the scheduled payment
MAKING AN ECHECK ONLINE PAYMENT WITHOUT AN ACCOUNT
To make a one time eCheck payment outside of your account for a property.
- Select “eCheck Payment” under the One Time Payment section on the account login page
- Fill in all required fields including First Name, Last Name and Email
- Fill in the Management Company ID, Association ID and Property Account Number for the property. Use the following information for your Management Company ID and Association ID: Mgmt. ID – 6794 Assn. ID – AUT
- Accept the website Terms and Conditions and select “Continue to Payment Information”
- Select Checking or Savings account and fill in the Name, Routing # and Account #
- Enter the desired payment amount
- One time eCheck payments made outside of your account can only be scheduled for today
- Note: Payments must be received by 4:00pm PST to begin processing on the same day as the payment In most cases, payments will process within 1-2 business days of the payment date but may take up to 4 business days to be completed.
- Select “Review and Finalize Payment”
- Confirm your payment details are correct and select “Authorize and Submit”
- Note: You will receive email notification upon submitting your payment
MAKING A DEBIT OR CREDIT CARD ONLINE PAYMENT
To make a one time payment for a property using Visa®, MasterCard®, American Express® or Discover®.
- Select “Debit/Credit Card Payment” under the One Time Payment section on the account login
- Confirm notification of third-party processing and associated fees by selecting “Proceed”
- Fill in the Management Company ID, Association ID, Property Account Number and Email to search for the property. Use the following information for your Management Company ID and Association ID: Mgmt. ID – 6794 Assn. ID – AUT
- If multiple properties are displayed, select the property to make a payment for
- Fill in required fields including First Name, Last Name, Email and Mobile Phone
- Create a 4-digit pin number and select “Continue”
- Enter Payment Amount and select “+ Add a Payment Method”
- Fill in required fields including Cardholder Name, Card Number, Expiration Date and Zip Code
- Select “Save Payment Method”
- Enter CVV and select “Next – Review Payment”
- Confirm payment total including the associated fees and select “Confirm”
- Note: You will receive email notification upon submitting your payment